960 Caughlin Crossing Suite 101 Reno, NV 89519

About Our Medical Spa

Our Promise

We care about you personally and are committed to providing serious skin care solutions and delighting you with unsurpassed attention to detail in our treatments and products giving you more confidence in your appearance.

Your Arrival

Please arrive 15 minutes prior to your scheduled appointment. Your prompt arrival ensures a relaxing personal experience at Renovation.

Personal Valuables

Please leave your valuables at home. We cannot be responsible for loss or damage of personal property. We do provide keyed lockers if needed.

Gratuities

Renovation, A Medical Spa, can add gratuities to checks or credit card charges. Gratuities are left to the discretion of our clients. For a job well done, most gratuities range from 15 – 20% of the service provided.

Gift Cards

Whatever the occasion, the ideal gift is just a phone call away. These state-of-the-art gift cards are to be used just like a credit card toward services or products. The cards are also re-loadable for any dollar amount.

Methods of Payment

We accept Visa, MasterCard, Discovery, American Express, local checks and cash. Payment is due upon receipt of services or products rendered.

Children and Pets

For the relaxation and serenity of all our guests and the safety of your loved ones, please find care for them before your appointment.

Cellular Phones

To ensure a peaceful journey for all, including yourself, please turn your cell phones off while visiting our spa.

Mail Order Your Products

For added convenience, you may purchase your products or gift certificates over the phone and your order will be mailed out the same day!

Return Policy

It is not always possible to predict how skin will respond to clinical formulations. Should a skin reaction occur, it will be necessary for you to consult with your skin care therapist prior to product exchange or return. Exchanges or returns must be made within 15 days of purchase and are for spa credit only.

Scheduling Guidelines

When booking multiple services, for Saturday appointments, and for first time guests, a major credit card will be necessary. For Spa Packages, a 50% deposit is required. All deposits are non-refundable.

We realize emergencies occur and will be understanding if last minute changes arise, however, we reserve the right to charge full treatment price for missed appointments without a 24 hour notice.

Spa Hours

We are open on Saturdays!
Monday & Tuesday: 9:00am-5:00pm
Wednesday & Thursday: 9:00am-6:00pm
Friday: 9:00am-5:00pm
Saturday: 9:00am-4:00pm

Contact Renovation Medical Spa to schedule your consultation today!